1. Home
  2. FAQ
Help Center

106hbajee FAQ — answers to all your questions

Get straightforward answers on registration, login, payments, bonuses, and betting rules — all in one place.

50+
General Questions
8
Topic Categories
24/7
Support Services
< 5 মিনিট
Average Resolution Time

What can we help you with?

Select a topic from the categories below to find what you're looking for.

Registration & Account

Find answers to all your questions about opening an account, updating your details, and KYC verification.

Deposits & Withdrawals

Learn how to deposit and withdraw via Mobile Pay, Nagad, and Rocket, along with processing times.

Bonuses & Rewards

Learn how to earn and use your welcome bonus, cashback, free bets, and loyalty points.

Betting & Live Betting

Answers to questions about placing bets, live betting, understanding odds, and cancelling bets.

Security & Privacy

Information on account security, password reset, suspicious activity, and data privacy.

Support & Contact

Find out how to reach us via live chat, email support, and how to submit a complaint.

Quick Navigation

Registration & Account Login Issues Deposits & Withdrawals Bonuses & Rewards Betting Rules Security Mobile App Support

Couldn't find your answer?

Contact Support
Registration & Account

To open an account, you only need: an active mobile number, a valid email address, a strong password, and you must be at least 18 years old. Your NID or passport may be required later for KYC verification. The registration process takes just 2 minutes.

Each person may only register one account. Any attempt to create multiple accounts using the same mobile number or device may result in all associated accounts being permanently suspended. Duplicate accounts are against 106hbajee's policy.

KYC (Know Your Customer) is the identity verification process that keeps your account and funds secure. KYC is mandatory for withdrawals above a certain amount. To complete it, send a clear photo of your NID or passport along with a selfie to support. Verification is typically completed within 24 hours.

Yes, though it cannot be done directly — for security reasons, changes must be made through the support team. support@106hbajee.net. After identity verification, updates are typically completed within 24–48 hours.
Login Issues

On the login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes just 2 minutes.

After 5 consecutive incorrect password attempts, your account is automatically locked for 30 minutes. Wait 30 minutes and try again, or reset your password. If this keeps happening, please contact our support team.

Yes, you can log in to the same account from any device — mobile, tablet, or computer. For your security, always log out after using a public or shared device.
Deposits & Withdrawals

106hbajee supports all of Bangladesh's most popular mobile banking methods:
  • Mobile Pay — fastest and easiest
  • Nagad — instant processing
  • Rocket — Safe & Convenient
Learn more Payments Page View.

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. The maximum single withdrawal limit is ৳50,000. For details on daily withdrawal limits Payments Page View.

Deposits are usually credited instantly — within 30 seconds to 2 minutes. Occasionally, network issues may cause a delay of 5–10 minutes. If it takes longer than 15 minutes, please contact support with your transaction ID.

106hbajee offers some of the fastest withdrawals in Bangladesh. Funds typically arrive in your mobile banking account within 5 minutes to 1 hour. During peak times, it may take up to 24 hours. Accounts with completed KYC enjoy the fastest withdrawal speeds.

First, check your withdrawal status from your account dashboard. If it shows "Pending," please wait a little longer. If it has been more than 24 hours, contact us with your withdrawal reference number and support@106hbajee.net. If your KYC verification is not yet complete, please finish that first.
Bonuses & Rewards

Open a new account and make your first deposit to claim a 100% Welcome Bonus. For example, deposit ৳1,000 and get ৳1,000 in bonus funds — giving you ৳2,000 to start betting with. Once you meet the wagering requirements, the bonus becomes withdrawable. Learn more Rewards page View.

A wagering requirement means you must place bets totalling a set multiple of your bonus amount before you can withdraw it. For example, a ৳1,000 bonus with a 5x requirement means you need to wager ৳5,000. Full details of the requirements are provided when the bonus is issued.

Loyalty points are earned automatically with every bet you place. Accumulated points can be redeemed for free bets, cashback, and special rewards. Points Details Rewards page View.
Betting Rules

At 106hbajee, you can bet on all the sports popular in Bangladesh:
  • Cricket (including IPL, BPL, and T20 World Cup)
  • Football (Premier League, La Liga, Champions League)
  • Kabaddi, Badminton, Tennis
  • E-Sports (CS:GO, Dota 2)
View all sports Sports Page or Sports Betting page Visit

Live betting means placing bets in real time while a match is in progress. You can bet at any point after the game has started, and since the odds shift moment to moment, the experience is incredibly exciting. On the Bets Page to watch live matches and for analysis, visit Analytics Page Use it.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match cancellation or event change — your stake will be automatically refunded. Always double-check all details before placing a bet.

106hbajee uses decimal odds. Winnings = Stake × Odds. For example, place a ৳1,000 bet at odds of 1.85 — if you win, you get ৳1,850. For a full breakdown and betting guide Analytics Page View.
Security & Privacy

106hbajee uses SSL encryption and two-factor authentication (2FA). Your personal information and financial transactions are fully encrypted. Use a strong password and never share it with anyone. For your security, please refer to our Privacy Policy Read more.

Change your password immediately and support@106hbajee.net. Our support team is active 24 hours and will act quickly to secure your account. If needed, you can also request a temporary account lock.

No. 106hbajee never sells your personal data or shares it with unauthorised third parties. Your information is used solely to improve our services and meet legal obligations. For more details, please read our Privacy Policy Read more.
Mobile App

The app can be downloaded directly from the 106hbajee platform and is available for both Android and iOS devices. For the download and installation guide, Platform page View.

Yes! App users enjoy faster loading, push notifications for live scores and bonus updates, exclusive app-only offers, and biometric login. Once you try the 106hbajee app, you won't want to go back to the browser.
Support & Contact

Ways to reach 106hbajee Support:
  • Email: support@106hbajee.net — reply within 24 hours
  • Live Chat: After logging in to the platform, click the chat button at the bottom right
Our support team is available in both Bengali and English.

Common issues are typically resolved within 30 minutes to 2 hours. Financial or KYC-related matters may take up to 24–48 hours. When submitting a complaint, please clearly provide your account ID, transaction number, and a description of the issue.

106hbajee takes responsible gaming very seriously. Tools including deposit limits, self-exclusion, and cooling-off periods are all available. For more details, visit our Responsible Gaming page Remember, betting is for entertainment — never go beyond your limits.

If you can't find the answer you're looking for here, please support@106hbajee.netWrite to us and our Bengali support team will be there for you 24/7.

Learn More About 106hbajee

106hbajee is a trusted online Sports Betting platform built for Bangladesh's betting community. From cricket to football, kabaddi to e-sports — 106hbajee lets you bet on a wide range of sports. Our goal is to offer every bettor in Bangladesh the best odds, fast payments, and a secure betting environment.

Why Choose 106hbajee?

While there are many betting sites in Bangladesh, 106hbajee stands out because it was built with local users in mind. Familiar deposit and withdrawal options like Mobile Pay, Nagad, and Rocket, customer support in Bangla, and a mobile-first design make 106hbajee the top choice for bettors across Bangladesh.

Tips for New Users

A few tips for those new to 106hbajee: start with small bets to get familiar with the platform. Before placing any bets, be sure to review our Analytics Page — where you'll find expert predictions and statistics. Set a budget for yourself and stick to it. Betting is entertainment — never treat it as your sole source of income.

If you have more questions,

This FAQ page answers the most frequently asked questions. If you still can't find what you're looking for, support@106hbajee.net. Our dedicated support team is always ready to help with any issue. Stay with 106hbajee, bet safely, and enjoy the thrill of winning.

Join 106hbajee Now

Open an account in just 2 minutes, claim a 100% welcome bonus, and enjoy the best betting experience in Bangladesh.

Register Now Log In

For users aged 18 and above. Please play responsibly.

বাংলা